Wednesday, May 6, 2009
Positioning of the Mind The McD's 100m Ad Campaign
This is a fundamental law of the land and the McD's, DD's and the Sbux of the world have beaucoup $$$ to position themselves in the consumer mind and create position that we in the specialty business only dream of.
A lot of life in the USA is about money, particularly as we all face this incredibly challenging economic environment, and while I wholeheartedly agree with MAtt that quality first and always will serve us all well consumers do not always know what quality is.
I have lived this. For a couple of years I had our coffee in some local Costco stores. We we offering prime specialty beans at a very, I say VERY competitive price just about the time when Dunkin Donuts came out with their coffee push and had John Goodman telling all of us that "America runs on Dunkin." We did road shows and demos until our grinding burs wore down! We promoted at the local level and sold about 800lbs of coffee a week in a couple of stores. We had to maintain $500.00/week to keep our pallet spots in the stores. Now before all of you espresso weilding freaksd jump on me and say that isn't specialty please allow me to bring another dog to that fight on another day. In america most people drink brewed coffee and the beans we were selling we everybit as specialty and sweet as anything coming from your portafilters! It was just brewed coffee rather than espresso. That said, we worked our little assess off at great expense to gain even a tiny tiny fraction of the coffee share in the Atlanta market. When we left the coffee alone in the store with no demos, no support, the sales plummeted. But, even while we were there trying to eak out $500.00week (Costco's Minimum for any pallet space) Dunkin was selling at a clip of $1,500-3,000 wk with no demos, no sampling no nothing xcept those orange and purple bags sitting on an endcap and people threw them into their carts like
they were the only coffee on earth. Did we make our minimums, sure..barely but the coffee we were selling was so far superior to the Proctor and Gambel Folger roasted Dunkin Donut coffee that was flying ou of there it wasn't even a fair fight in terms of quality. We had them licked hands down! I even offered one of the store managers a blind taste contest promo to the customers (which of course he declined) to try and prove my point. So to digress, yes, quality matters a lot and again I say MAtt is absolutely right. Buy Quality, hold quality and service quality at all cost, but be aware perception of the mind of the consumer is what is key. We little Specialty coffee people are up against it. I m not sure I have a dog big enough to get into the Starbucks/MickyD fight. Matt didn't mention that Howard Schultz has also launched a huge advertizing campaign to fend off the attack declaring " It isn't just coffee, it's Starbucks!" And as you are probably aware for years Starbucks absolutely abhored the media advertising game, and really didn't need to pay it to much attention because they were the only game in town. Problem now of cours is that Ronald and the boys have now bought a stake to play and they have a lot of freaking chips.
Point is this. Quality is great but when Dunkin, or McD's or Sbux can waylay the consumer with far reaching ad budgets the consumer becomes "positioned" to think that this is what quality is and sadly many times feel no need to look any further.
Remember Juan Valdez...."Colombian Coffee is the Richest Coffee In The World" and so many still buy that madison avenue masterstroke of marketing genius.
"Brew Unto Others"
David
Tuesday, February 17, 2009
Friday, December 19, 2008
Brown getting Green. UPS sends grant to Nature Conservancy
The commitment of great companies like UPS, by which The Buckhead Coffee Company does 99% of our shipping business with, shows what giving back is all about. Coffee farmers, coffee trees, Migratory Birds, Soil Conservation and Sustainability all benefit from the efforts of such terrific companies like UPS. We are most proud to be able to call ourselves a customer of UPS and not only does Brown do a tremendous amount for the world community, they aren't half bad at getting our shipments to our customers either! Visit them todayat http://www.ups.com/.
Friday, December 19, 2008, 1:33pm EST
Atlanta Business Chronicle
The UPS Foundation has sent a $300,000 grant to The Nature Conservancy for programs to protect forests in Brazil, China and Africa.
The UPS (NYSE: UPS) gift supports The Nature Conservancy’s goal of protecting at least 10 percent of the world's major habitat types by 2015. From tree-planting efforts in the Atlantic Forest of Brazil to conservation initiatives for rural residents in the Yunnan Forest in China to reforestation efforts in Africa’s Highland Forest, UPS’ gift will help protect forests for future generations, UPS said.
The UPS Foundation has supported The Nature Conservancy since 1977, when it began matching its employees’ gifts to the organization.
"From Brazil to China and around the world, The Nature Conservancy has developed programs that provide the kind of sustainable and measurable impact we seek to fund," said Lisa Hamilton, president of The UPS Foundation, in a press statement. "The UPS Foundation is proud to support this important work."
Sunday, November 23, 2008
Cup Of Coffee Soothing Economic Struggles
Despite the economic tumble affecting the country, sales are rising like steam coming off a fresh cup of coffee.
''We are very affordable, and that's what people are looking for right now,'' said Kenneth R. Boomer, owner and operator of Hortons stores in Saginaw, Saginaw Township and Frankenmuth. Boomer said the store at 4870 State set a record during the week of Nov. 9-15, with sales climbing 11.5 percent from the same week in 2007.
''Who would think, with the economic climate we are in, that you are going to set records?'' Boomer said. ''We are in tough times, and we have a lot of affordable items. You can come in and get a coffee and baked good for two bucks.'' The store at 2039 N. Michigan is the busiest of around 30 stores in the mid-Michigan area that includes Flint and Bay City, Boomer said. The stores average 7,000 transactions a week, with 65 percent of customers using the drive-through. The average amount customers spend is $3.52 per visit.
Wednesday, November 12, 2008
Coffee & Espresso For the Troops In Iraq
My son Jay is in Iraq serving at Al Assad Air Base and has told me the guys there are truely suffering for some espresso.
The coffee is terrible so I am beginning a drive to raise $3,000 for the purchase and delivery of a Rancilio Epoca E1 Automatic Espresso Machine with grinder and accessories for the squadron there at Al Assad.
Maybe you and the people you know can help:
Thanks a million,
David
Dad,
It was good to talk to you today. I love you tons! Don't worry, I'm ok here in Iraq, I promise! Below is my address if you want to send anything care package wise and if you get your hands on an espresso machine. If you want to enclose some of your great coffee as well that would be great! Don't you have to have a grinder to grind the coffee for the machine? Keep in mind that we have NOTHING coffee wise here except for a Mr. Coffee drip pot. Look forward to talking with you again. Love you man!
Jay
Address:
1LT Jay T. Stellwagen
732 ECES Det 14
Unit #: 73330
APO AE 09333-3330
Thursday, November 6, 2008
Friday, October 17, 2008
Champion Barista Donates Winnings to Coffee Kids
Monday, September 29, 2008
Atlanta Arts Festival
The 2008 Atlanta Arts Festival, September 12-14 was a shining success in no small part to Julie and Tracy Tepp. They worked like Trojans to get all of the vendors and art exhibitors situated and supplied with needed utilities, tents , tables and whatever else we needed to have a great event in Piedmont Park.
The first event in Piedmont Park since the new grass and the City of Atlanta was very particular and watching closely. Tracy and Julie made us all feel welcomed andWednesday, September 10, 2008
TBCC Supports Coffee Kids
Most coffee-farming families live in poverty because they are dependent on coffee as a sole source of income. Dependence on a cash crop with a price that fluctuates daily makes it difficult for families to meet their most basic needs. Coffee Kids promotes economic diversification, education, and community development so that families can obtain more stable incomes.
The Abysmal Big Four
The world's biggest coffee companies have not done enough in the past year to help the 25 million struggling families that are dependent on coffee for their livelihoods.
"These companies continue to make massive profits while coffee farmers get poorer and poorer," says Phil Bloomer, Make Trade Fair campaign director of international agency Oxfam. "The coffee-based economies of entire countries are now near collapse. More and more growers, with few alternatives, are turning to drug crops or are facing personal ruin. Millions of women are unable to support themselves or their families."
Oxfam has analyzed what the "Big Four" coffee roasters have done in 12 months to help solve the global coffee crisis. Taking four key issues, and rating the companies out of 100, Oxfam scores none of them above "failure". Two companies in particular appear not to be taking seriously the human crisis in their supply chain.
Sara Lee—at 27%—performed abysmally. The company has done little to pay coffee farmers better prices, or establish guidelines for buying coffee that ensure farmers are paid a decent price, or help farmers diversify into other crops.
Kraft (38%) performed poorly too, having failed in the past year to buy either Fair Trade coffee or ensure all their coffee meets internationally agreed quality standards. The company did however contribute to social development programs around the world.
Nestle fared marginally better, at 43%, having led the industry in various international meetings and supported the efforts of the International Coffee Organisation (ICO) to solve the crisis, including buying more coffee directly from farmers. But Nestle still refuses to buy Fair Trade coffee.
Procter and Gamble (49%) has led the industry in paying more farmers a decent price and has also helped lobby the US to rejoin the ICO. However, it has too few guidelines on buying coffee that would ensure at least basic standards for farmers.
Despite the crisis in coffee, all the companies continue to make huge profits. Kraft net profit was $810m in the nine months to September; Nestle $2b in the six months to June and Sara Lee $1.4b in the 12 months to June. Procter & Gamble's snacks and beverage division - which includes its flagship coffee brand Folgers—sold $896m worth of product (up 9% on last year) in the three months to September.
From Oxfam International
Tuesday, August 12, 2008
Abandoned
Photo by Troy PaivaTroy Paiva, a local Bay Area photographer who is one of the best night photographers around and has now published his second bookof abandoned night photography images, is celebrating the release of his new book, Night Vision: The Art of Urban Exploration.
Friday, August 8, 2008
Ethical coffee helps save Peruvian rainforest

QUILLABAMBA, Peru (AFP) — Once bleak and lifeless places degraded by years of high-impact farming, Peruvian coffee farms are being transformed by a growing trend for certification schemes offering ethical and environmental guarantees to western consumers
The Rainforest Alliance, which is on good terms with manufacturers, started certifying coffee in Peru, Brasil, Colombia, Guatemala, Honduras and El Salvador in 2004.
Read More
Source AFP
Thursday, August 7, 2008
Coffee Keepers
the Sub Zero is not a good place to keep your coffee. ~That is unless it is already brewed and you would like it chilled for iced coffees or espresso for chilled or frozen concoctions!
Humor aside, it is intuitive for most people to keep coffee in the refrigerator.
And a lot of people do it simply because it seems natural to do so.
After all isn’t that the place where we preserve the freshness of most of our food?
But most people I know do not keep their Cheerios, and neither their salt or flour , nor any other dry goods for that matter inside the moist damp interior of the refrigerator. The milk on the Cheerios is OK to keep in the fridge!
Coffee is a dry good, and rapidly absorbs moisture from the environment
and the inside air of a refrigerator is very moist and may at times
even have the added benefit of smelling like Sushi or Vidalias!
Hmmm…. Cucumber Roll Colombian… that might work?
Coffee is a naturally oily product (The darker the roast the more oily too)
and while it is subject to going rancid over a significant period of time exposed to the environment, it does not spoil rapidly like other fresh foods e.g. milk, meat, etc… People know immediately if they get a cup of really rancid (fermented) coffee. It is an unmistakable sensation and causes one to make immediate turns to rid even that first mouthful from their being. That said, roasted coffee loses it magical flavor and aroma rapidly when exposed to the air.Exposure to the air causes staleness, loss of flavor and that special brightness we all appreciate in a fine cup.
***Your coffee’s primary enemy to freshness is OXYGEN. The best way to protect
your coffee’s flavor to invest in a really good airtight container
and then to store only what you will use in for up to a 10 day supply in a cool dark placeat room temperature. Coffees wonderful magic is the flavor and aroma of a really fresh roasted and properly brewed cup of coffee:One of life’s most affordable luxuries.
Whole bean coffee can be initially fresh frozen but coffee should never be thawed and refrozen because freezing the coffee fundamentally degrades the moisture and the cellular structure of the beans and refreezing creates further havoc and simply isn’t recommended. Additionally, it is never recommended to freeze ground coffee at any time.
For example:
If you buy your coffee supply in advance of need say five or ten pounds at a time,
but use only a pound about every 10 days or so, then ideally, you
should divide the coffee in ten one pound aliquots, then remove just enough coffee
(One Pounder) to thaw for 10 days consumption.

**Grind your coffee right before brewing and serve immediately
for the very best cup.
Remember, oxygen is your biggest enemy followed by moisture, and of course time.
Wishing you a terrific cup of coffee and remember:
“The Best Cup of Coffee In The World, Is the One You Like Most”
~~ Jim Gilson, Partners Coffee
Best,
David
Saturday, July 19, 2008
The Tru Cup
Saturday, May 31, 2008
Tuesday, May 20, 2008
The Buckhead Coffee Company Joins with Rancilio
The Buckhead Coffee Company adds AriZona hot teas to offerings.
Friday, April 18, 2008
The Buckhead Coffee Company to Distribute Novus Tea in Georgia
The Buckhead Coffee Company has joined with Novus Tea, an R.C. Bigelow Company that provides whole and cut leaf teas in single serve sachets for food service and retail. TBCC will be the Georgia Distribtor for Novus. The R.C. Bigelow is a solid company with market muscle and a golden reputation for providing fresh, high quality products at terrific pricing. We are please to announce our alliance and look forward to a mutuallly beneficial relationship.Friday, December 28, 2007
Coffee Snobs
Saturday, December 15, 2007
Wednesday, December 12, 2007
Tuesday, December 11, 2007
Our Commitment
Fairly Traded Coffees
This is The Buckhead Coffee Company trademarked symbol that certifies that all of our coffees are fairly traded with farmers and cooperatives. It is a symbol of goodwill, of trusted business and personal relationships. It represents your assurance of our commitment to peoople, to the environment and to terriffic coffees that give the growers a fair price for their coffees. It represents our ongoing philosophy of allignment with the values of Utz Certified Coffee."Live Well, Drink Good Coffee"
Monday, December 10, 2007
Sunday, December 9, 2007
Saturday, December 8, 2007
"Brew Unto Others"
But it has become more meaningful of late. The coffee crisis in the coffee producing countries continues because of massive overproduction of low quality beans, sold into a frenetic market at low prices, then processed by huge global companies.
This coffee isn't very good and has to be "enhanced" just to make it palatable. The food scientists and the chemists at the Big Four have figured out how to completely control the flavor of the coffee by artificial means. So to them flavor isn't an issue, only price.
But a reasonable approach for improving the lot of small farmers, is to seek out and buy the very best coffee you can find. More and more these coffees are being segregated from the huge production of low quality beans and sold into the specialty market. It's analogous to the difference between Thunderbird and Dom Perignon!
In doing this you are supporting quality and that is good for the economics of coffee. As the coffee expansion seems to just be in it's infancy, really good products, bring good prices (without all of the "social responsibility" labels, and the "guilt") and this in turn promotes production of high quality products. Better coffee equals better prices and more money for the people that produce the coffee.
So "Brew Unto Others": enjoy a terrific cup of coffee and help the farmers too.
Friday, December 7, 2007
Shade Grown

So do I have to decide to drink Bird-Friendly Coffee or Shade Grown? Do birds not like the shade?
Juan Valdez
Thursday, December 6, 2007
Cafezinho
Here is a recipe for making the Brazilian coffee standard: For each cup of water, use a heaping Tbsp of good coffee ground for espresso. The recipe also calls for sugar to taste. Add the water to the pan, add the sugar and dissolve well. Bring to boil over medium heat. When the water and sugar mixture boils, add the coffee powder, stir well and pour through a traditional cloth coffee strainer (or a paper filter). Pour immediately into a tiny cup. Adding a little hot milk makes a cafezinho con leite (little coffee with milk)
Ed tells a story of this warm welcome in Fresh Coffee (one of our blog favs)
This is where I first heard of this beverage. I have yet to try one but they sound good..but hold the cheeze!
A Jewish Rabbi
From The Fresh Roast To the Sublime
"Sure. Wait... We just ran out."
"Umm, then dark?"
"Uh, we don't have any brewed... Decaf?"
"Err."
































